Director, Client Services

Manifest the career you want at Archie Group! We are a leverage provider to growth-stage companies looking to build their reputations. A key service we offer is communications & public relations, yet Archie Group is so much more—broker, investor, incubator, a place for entrepreneurs in residence. The list goes on. We help people and companies achieve unthinkable outcomes together.

Archie Group was established in 2016 to challenge the constraints the traditional work model places on thinking, creativity and execution. Everyone who works with Archie is a member and most will participate in our revenue-and profit-share models that value teamwork and individual contribution over set hours. Whether you’re a career portfolio manager, an aspiring entrepreneur, a permalancer, someone returning to a career after time out of the workplace, or a recent graduate—we welcome all walks of life to our ‘way of work’ and provide the path to help you succeed.

The role:

Archie Group is seeking ambitious, collaborative, and self-motivated director(s). This is a 1099 contract and hybrid work (remote and onsite) position with the potential for W2 employment with benefits.

We’re looking for Archie members who will join us in growing and managing our portfolio companies’ investments in their reputation capital (rep cap). 

Directors lead the day-to-day strategy, planning, implementation and performance of our rep cap remits. The ideal candidate will be able to work on multiple client investments (capped at 3x), simultaneously. 

•  Responsibilities

  • Directing reputation capital programs for clients, including running day to day rep cap strategy and execution across disciplines such as public relations, media relations, marketing, communications and related disciplines. 

  • Understanding and regularly keeping abreast of the changing reputation landscape.

  • Identifying and creating story angles/pitches – following key industry trends, competitors.

  • Drafting compelling long and short form content (i.e. press releases, blogs, social media copy).

  • Managing day-to-day activities including client communication and internal operational needs.

  • Acting as the Client Leader and primary contact for clients, working with the Client’s Operating Partner, to drive strategy and execution.

  • Manage client account team of managers, associates, agency partners and support staff to execute strategy and directives.

  • Ability to work independently and as part of a team – working collaboratively with internal teams, and as an extension of clients’ teams.

  Requirements:

  • 8+ years of experience either at an agency or in house (agency preferred; experience in B2B tech or fintech preferred).

  • A strong background in using owned and earned media to drive engagement, increase awareness, and support a company’s business goals and objectives.

  • A proven track record of creating, managing, and executing B2B and B2B2C strategies that are tied directly to the objectives of the business, maximize impact, and deliver business results (In fintech, financial services or B2B tech, preferred but not essential).

  • The ability to influence and develop relationships with senior level stakeholders through collaboration.

  • Organizational savviness to build consensus amongst multiple stakeholders in creating alignment and synergy amongst all.

  • Storytelling capabilities to construct powerful narratives that move our brand and reputation forward.

  Who Succeeds at Archie?

  • You love to earn it. You get a thrill about everything from earning access to the press and influencers and to marquee speaking events, to honors and awards.

  • You’re a storyteller. You would be stoked to show off the stories you’ve told lately for clients. You’re proud of your work product and would like to replicate it for Archie Group.

  • You’ve got a method. You don’t just dial and DM. You have a process for earning media that can be scaled, taught, shared. A plus if you use the latest tech and tools in your process and you bring a modern take to media relations. 

  • You’d love to join a crew. You’ve been independent before or are itching to start your own thing, and/or may have even built business for others at an agency or corporate. You’re keen to tell us about the business (and reputations) you’ve been part of building—and why you’d like to do it with Archie Group.

  • You can lead. You can easily tell us about a few times when you’ve led things small and big. You don’t wait for marching orders; you use your curiosity to figure out the problem and hunt down the answers. Bonus if you’ve led programs where your client was the CEO, a founder or a venture capital investor. 

  Archie Group welcomes diversity and is committed to developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment. Our hope is that our initiatives, including the recruitment of candidates from underrepresented groups, will help close representation gaps in the PR industry.